A nursing case usually occurs suddenly and unexpectedly. Everything can change from one moment to the next - for the family member in need of care, but also for the close relatives.

For many, caring for a relative becomes part of their everyday life, in which the compatibility with studying or work can become a challenge. In order to master this task, Ansbach University of Applied Sciences would like to support you as much as possible.

Here you can find information and advice on the following topics:

First steps


This list is written from the point of view of the person to be cared for. If you are authorized to submit an application, please include your person.

  1. Get in touch with the nursing / health insurance company of the cared for person and apply for the nursing care insurance benefits. Of course, this can also be done by an authorized person.
  2. The regional associations of health insurance providers publish comparison lists on the Internet on the benefits and allowances of licensed care facilities as well as on offers for support in everyday life. You can also request this list from the nursing insurance when you apply for benefits.
  3. You will also receive appointments for comprehensive advice from the nursing advisors from the nursing insurance provider.
  4. As soon as you have applied for nursing care insurance benefits, your nursing insurance provider will instruct the Medical Service of Health Insurance (MDK) or other independent experts to determine your need for care. Ask your caregiver to be present during the review.
  5. To do this, keep a daily nursing record before the assessment in order to assess whether the care can be carried out by relatives in the long term and whether you would like to make additional or exclusive use of the help of an ambulatory care service.
  6. If care at home is not possible, you can get information and advice on suitable inpatient care facilities.

Consumer advice center:
Health & Nursing Checklist: How to find the right nursing home (german)

Magazine Senior Citizens Checklist: How do I find a good nursing home? (german)


Further information:

Federal Ministry for Family Affairs, Senior Citizens, Women and Youth
Broschüre: Bessere Vereinbarkeit von Familie, Pflege und Beruf (german)

Federal Ministry of Health:
I need of care. Now what? (german)

Federal Ministry of Health:
Advise on Care (german)

Flyer with information for caring relatives (german)


Financing for nursing


Under the following links you will find information on the topic of financing for nursing:

Federal Ministry for Family Affairs and Civil Society Tasks:
Family care time (german)

Federal Ministry for Family Affairs, Senior Citizens, Women and Youth:
Wege zur Pflege – Financial support (german)


Help for caring family members


You can find more information under the following links:

Diakoneo: Advice, support, relief - Well advised: –
Care an counselling for relatives in the Ansbach region (german)

Online portal rehacafé
Here you can exchange ideas with other people affected, discuss your worries or get tips and help. (german)

On-site advice in Ansbach: Fachstelle für pflegende Angehörige Ansbach

”Guide for parents-to-be (employees)“ (german)


We would like to offer events such as further training or corresponding action days on accessibility and inclusion for students, staff and lecturers at Ansbach University of Applied Sciences.

The following events will take place in the summer semester 2024

09.04.2024 | Career Service Webinar: myAbility Talent ® Programme
(for students of Ansbach University of Applied Sciences)
A career programme for students and graduates with disabilities, chronic illnesses or a neurodivergent background
Registration is possible until 02.04.2024 under the following link:
moodle: Karriere-Seminar_myAbility

09.04.- 02.07.2024 "Sign language course for beginners"
(for students and employees of Ansbach University of Applied Sciences)
Registration is possible until 02.04.2024 under the following link:
moodle: Gebärdensprachkurs

14.06.2024 | Workshop: "Reducing exam stress through mindfulness" - Studierendenwerk Erlangen-Nürnberg
(for students of the Ansbach University of Applied Sciences)
Registration is possible until 07.06.2024 at the following e-mail address: Kristin.Fues(at)werkswelt.de

In December 2019 and 2020, days of inclusion took place under the motto of mental health and digital and structural accessibility, respectively.

Under the following link, information on the accessible design of Word documents and Power Point presentations from the Office for Family, Equal Opportunities and Diversity can be accessed, among other things.
moodle_HS-Ansbach_SDL_Tools und Tipps_Digitale Barrierefreiheit



The office cooperates with various advice centres and network partners in order to offer the widest possible range of advice and support.

Bündnis Familie Landkreis Ansbach (german)

Netzwerk Bayrische Familienservicestellen (german)

Gesundheitsregion Plus Ansbach (german)

Rummelsberger Diakonie – Netzwerk der Betrieblichen Pflegelotsen (german)

Fachstelle für pflegende Angehörige Ansbach – Diakoneo (german)



Dunja Zöller, M.Sc.

Dunja Zöller, M.Sc. –


  • Mitarbeiterin Bereich Beratung: Büro für Familie, Chancengleichheit und Diversity
  • Antidiskriminierungsbeauftragte
  • Gleichstellungsbeauftragte